Please be aware that the parent bringing the child to Oak Landing Pediatric Dentistry is legally responsible for payment of all charges, We cannot send statements to any other persons. Payment is expected in full for each appointment as services are rendered. For the convenience of our patients, we accept cash, personal checks (which CANNOT be post-dated), MasterCard, VISA or DISCOVER.
Dental insurance does not cover all related dental expenses for treatment. Most of them will cover a portion of dental treatment, and have an yearly maximum that they will cover. Any amount above this is the responsibility of the subscriber. The type of plan chosen by you, and/or your employer determines your insurance benefits. As such, we have no say in the selection of your insurance company, no control over the terms of your contract, the methods of reimbursement or the determination of your insurance benefits. For some insurance plans that we are in network with we will file for these plans for you. For those who we are NOT in network with, our office will still file the claims as a courtesy but cannot guarantee coverage of services by your insurance provider. Once we receive payment from your insurance company, we will notify you of any remaining balance, or refund you are owed by our practice. As the subscriber you will be responsible for any amounts not covered, non-covered services, and/or expenses determined not allowable by your insurance company.
For insurance plans we are not in-network with, we require 25% to be paid the day treatment is rendered. If there is an overpayment on your part, we will gladly issue a refund accordingly once your insurance claim has been processed.
(WE ARE NOT IN NETWORK WITH DHMO, DPPO, OR SELECT HUMANA. Some selected plans within these above mentioned networks are managed differently and as such we cannot guarantee in network benefits with every plan. If you have specific questions about your plan, your plan administrator can help easily determine if our office is in network with your specific plan.)
All emergency treatment must be paid in full at the time the service is rendered. Due to the nature of the emergency we may not always be able to determine a guarantee of coverage by your dental insurance, and to prevent delay of urgent treatment we request that payment be made that day.
We recognize that under unusual circumstances an account balance may be incurred. Oak Landing Pediatric Dentistry requires that all outstanding balances be paid in full within thirty (30) days unless other arrangements have been made. Also note, if we have not received payment or you have not contacted us within thirty (30) days, further action may be taken with a collection agency. We reserve the right to apply an interest rate of twenty(20%) from the date of service. Thank you in advance for your understanding of our financial policy!